Education Programs

Continuing Medical Education Series

Life Support Education

In 1995, Dr. Mandry established an Advanced Life Support Program to provide monthly courses in Advanced Cardiac Life Support and Pediatric Advanced Life Support.

These programs are offered to all levels of health care providers in Louisiana including physicians, nurses and ancillary personnel.

The instructors for these programs include our emergency medicine residency faculty and our emergency medicine residents.

The courses use state of the art teaching aids and are presented in a user friendly atmosphere. Course presentations employ modern adult teaching techniques designed to maximize retention of the course objective.

Recruitment

Recruitment, a vital element provided by C&M, is ongoing and tailored to the changing needs of our hospitals.

In order to meet the growing need for trained emergency physicians within our state, recruitment has grown into a full-time, year-round effort which not only involves personal referrals, but also advertisements in medical journals, periodic mailings to eligible physicians, displays at medical and scientific meetings, and contact with graduating residents.

C&M seeks for physicians who possess and practice the art of medicine as well as the science of medicine…those who truly have the ability to serve as the hospital's ambassadors to the community.

Continuous Quality Development

As the healthcare quality assurance programs of the past have grown over the years into continuous quality improvement and quality management programs, so has C&M's quality improvement program.

Our program works with physicians to keep them aware of current trends in the evaluation and management of emergency patients, and provides them with the materials with which to keep informed.

Our continuous quality improvement program has been integrated into our hospitals and has consistently met all of the JCAHO requirements in Emergency Services.

Emergency Medicine Residency Program

In 1992, Dr. Mandry's continued commitment to emergency medicine led to the creation of Louisiana's second residency training program in emergency medicine.

The purpose of this residency program has been to train physicians as specialists in emergency medicine who will address Louisiana's shortage of trained emergency physicians.

This three year program is based in Baton Rouge and accepts 12 residents per year for training in emergency medicine, with a total resident compliment of thirty- six (36)

Research

As an ongoing part of the residency program and as C & M's performance improvement efforts, research serves to:

• improve the techniques, modalities and technologies for the diagnosis and management of patients with emergency medical conditions.
• develop cost-effective management of life-threatening illnesses.
• improve patient satisfaction and emergency department efficiency.

Scheduling

Physician scheduling is performed by our scheduling team. Physician requests are submitted to our coordinators who then match each physician's availability to our client hospital needs.

This activity is supported by a proprietary computer program that tracks each physician's availability and identifies back-up physicians for each of our hospitals in case of an emergency.

A scheduling coordinator is available 24 hours a day in the event additional physician coverage is required or to cover for any physician's emergency who is unable to work.

Billing

The Billing Department has grown since 1989 from billing only for emergency physicians to a full medical specialty billing service.

We now bill not only for emergency services, but also for cardiologists, radiologists, surgeons, internists and all of the medical specialties.

Our Billing Department has grown from 2 employees in 1989 to over 24 employees today, and currently bills for over 528,000 patient encounters per year.